The primary objective of the Trip Planner III Project was to gather investment gate, business requirements for an estimated $350,000.00 enhancement to the trip planner application at http://www.takeets.com/. This involved preparing the Project Charter, eliciting requirements, and shadowing call centre agents to produce use cases and swim-lane process flow diagrams for both As-Is and To-Be states. Conducted Fit-Gap Analysis, documented requirements and prepared the steering committee presentation for Investment Gate meeting.The platform was MS .Net Framework and future technologies may include Google Transit or Google Maps utilizing spatial data.
City of Edmonton, Transportation, Edmonton Transit System
6 - Months - Stage Gate Methodology